Technology Warehouse (Pty) Ltd (TW) was founded in 2016. It is a Namibian company, which distributes cloud products and enables our resellers to package, and automate services, software and infrastructure. This includes automated billing and provisioning platform, to enable them to sell their offering on a world leading automation platform, which is accessible globally to their respective clients and customers.

OUR VISION

To be the No.1 cloud distributor in Africa with a reseller in every country and city on the continent.

OUR MISSION

To enable our resellers to create, sell and manage innovative market orientated solutions on our cloud platform which benefits their customers and generates increased revenue for them.

OUR VALUES

We add value to our reseller ecosystem
• Value addition
• Communication
• Mutual Benefit

OUR RESELLER PROGRAMMES


Definition

A service delivery business that resells cloud products directly to the customer as a managed service with the assistance of TW that provides training to VAR on how to provision, manage and market the cloud services they provide and manage for customer.

Reseller Benefits
•The reseller will have access to the automation platform and can sell the products directly to customers.
•The Marketplace and Control Panel will be branded as Technology Warehouse.
•Technology Warehouse will provide training to the reseller on provisioning and management of products and providing level one support.
•Technology Warehouse will provide a Go To Market plan for each product bought from Technology Warehouse.
•TW will be responsible for level two support.

Reseller Responsibilities
•The reseller will provision and manage the cloud products sold to the customer via the customer control panel and will upsell the products by adding management (Managed) services and margin on cloud products.
•The reseller will need to do a upfront purchase of credit to be eligible for the program .All level one support calls will be handled by the reseller.


Definition

An ICT services business that already provides ICT products directly to the customer as a managed service or product, and who would like to sell the products via their own market place and channel. They also have ICT knowledgeable customers that would be able to provision and manage services and products. BR will provide training to customer on how to provision and manage the cloud services and products.

Reseller Benefits
•The reseller will have access to the automation platform and sell the products directly to customers
•The marketplace, admin control panel and customer control panel will be branded as the BR.
•TW will setup market place, billing, tax, payment gateway, mail notifications and control panel for BR .
•Technology Warehouse will provide training to the reseller on provisioning and management of products and providing level one support.
•Technology Warehouse will provide a Go to market plan for each product bought from Technology Warehouse.
•The reseller will be able to customize or add service plans with assistance of Technology Warehouse
•The BR can request TW to integrate additional products on project basis.
•The BR can request TW to create a Go to market plan for new products.
•TW will be responsible for 2nd line of support.

Reseller Responsibilities
•The BR will have to commit to a training and setup fee.
•The reseller will need to commit personnel that will be trained on how to customize and manage the market place, billing, tax, payment gateway, mail notifications and control panel after initial setup.
•The BR will sell TW products.
•When non TW products are integrated by TW on request of BR there will be a platform licensing fee or revenue share agreement
•There will be a fee for a technical account manager when non TW Products are integrated for the BR.


Definition

An ICT services provider or telecoms that already provides ICT products directly to the customer as a managed service or products and would like to sell the products via their own market place. The PR has identified cloud as a strategy but needs a fast, cost effective and tested method to implement the strategy .The PR needs to implement new products and services with a partner that can provide assistance if needed. The PR needs control with agility and a faster go to market strategy and a good return on income without the financial and time constraints that starting from zero brings.

Reseller Benefits
•The reseller will have access to the automation platform and sells the products directly to customers or resellers.
•The marketplace, admin control panel and customer control panel will be branded as the PR.
•TW will setup market place, billing, tax, payment gateway, mail notifications and control panel for PR .
•Technology Warehouse will provide training to the PR on provisioning and management of products and providing level one support.
•Technology Warehouse will provide a Go to market plan for each product bought from Technology Warehouse.
•The reseller will be able to customize or add service plans or products.
•The PR can request TW to integrate additional products on project basis if they do not have resources or skills..
•The PR can request TW to create a Go to market plan for new products.
•The PR can create resellers.
•The PR will be able to sell products to TW .
•TW will be responsible for 2nd line of support.

Reseller Responsibilities
•The PR will have to commit to a training and setup fee.
•The reseller will need to commit personnel that will be trained on how to customize and manage the market place, billing, tax, payment gateway, mail notifications and control panel after initial setup.
•There will be a platform-licensing fee or revenue share agreement.
•There will be a fee for a technical account manager on an annual basis.

Our Management Team

Jurgen Isaacs Automation Manager

Xavier Steytler Infrastructure Supervisor